Our hours of service are Monday to Friday 8:30am to 4:30pm

If you have any questions or comments please send us an email using the form below. We will respond as soon as possible. Your contact information will remain confidential, we will not give it to any other person or organization.

If you ordered a title search and have not received it in the allotted time, please check your junk/spam folder - it should be in there.

If you ordered an InfoPak - you should have received 2 emails moments after you placed the InfoPak order. The receipt and an email with a download link that you click to down load the InfoPak to your computer. If you didn’t get either of these emails, please check your junk/spam folder, they will be in there.

Contact Us By Email Only

We do not give out our phone number, nor do we contact anyone by phone. There are a couple of reasons for this policy

1. The possibility of an honest misunderstanding. Someone could misinterpret what we said over the phone, and/or we could misinterpret what was asked. By keeping everything in writing there is far less chance of misunderstanding. As well, there is a written record of all communication.

2. We respond to inquiries in the order in which they are received. If someone emails us an inquiry, we could be in the middle of responding to it when the phone rings and we end up in a 20-minute conversation. This is unfair and aggravating to the people who submitted their inquiries first.

If you have not received a response within 24 hours of a request, either:

1. The response is in your spam/junk folder, or
2. Your email address is incorrect (either it has changed or was incorrectly spelled)

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If you have forgotten your username and/or password:

Click here: www.ontariotaxsales.ca/member-login/forgot/1/

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