Contact Us

Our hours of service are Monday to Friday 8:30am to 4:30pm

If you have any questions or comments please send us an email using the form below. We will respond as soon as possible. Your contact information will remain confidential, we will not give it to any other person or organization.

If you ordered a title search and have not received it in the allotted time (1-2 Business Days), please check your junk/spam folder – it may be in there. For any Title Searches ordered on the weekend these will be completed the next Business Day. 

If you ordered an InfoPak – you should have received 2 emails moments after you placed the InfoPak order. The receipt and an email with a download link that you click to down load the InfoPak to your computer. If you didn’t get either of these emails, please check your junk/spam folder, they may be in there. You can also download your InfoPak order from “My Account”, “Orders”.

Cancel Your Monthly Recurring Membership

You can do that yourself. Log in then go to “My Account“, click “Subscriptions” then “View” then “Cancel”

Contact Us By Email Only

We do not give out our phone number, nor do we contact anyone by phone. There are a couple of reasons for this policy

1. The possibility of an honest misunderstanding. Someone could misinterpret what we said over the phone, and/or we could misinterpret what was asked. By keeping everything in writing there is far less chance of misunderstanding. As well, there is a written record of all communication.

2. We respond to inquiries in the order in which they are received. If someone emails us an inquiry, we could be in the middle of responding to it when the phone rings and we end up in a 20-minute conversation. This is unfair and aggravating to the people who submitted their inquiries first.

If you have not received a response within 24 hours of a request, either:

1. The response may be in your spam/junk folder, or
2. Your email address could be incorrect (either it has changed or you incorrectly typed it). Please send us another email to info@ontariotaxsales.ca

Click here if you have forgotten your username and/or password.

Note: Your email address is private – we will not share it with anyone.